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A modern eye care platform combining patient management, doctor workflows, e-commerce, AR try-on, and secure delivery tracking.
Visio, an eye care provider, needed to modernize their patient experience and streamline operations across multiple touchpoints. Key challenges included manual prescription management and follow-up processes, no online booking or patient communication system, inability to sell glasses and products online, fragmented data across patient records, no real-time order tracking, and security and compliance concerns with patient data.
Built a comprehensive patient portal for bookings, prescriptions, medical records, and shopping for glasses online
Created a doctor dashboard to manage patient records, prescriptions, follow-ups, and treatment history
Connected with lens and frame manufacturers for faster order processing and inventory management
Developed a full e-commerce system with AR try-on technology, custom glasses configuration, and secure checkout
Implemented real-time order tracking for delivery updates
Applied end-to-end encryption, HIPAA compliance, secure storage, and regular security audits
Delivered a fully responsive mobile-friendly experience
Patient sign-ups
+50% in 3 months
Prescription processing
48h to 24h
Delivery success
98%
E-commerce conversion rate
12%
Portal adoption
85%
System uptime
99.9%
Customer satisfaction
4.8/5
What features were included in the Visio platform?
The platform included a patient portal, doctor dashboard, e-commerce system, and AR try-on feature.
What were the key results of the project?
Patient sign-ups increased by 50% and delivery success reached 98%.
Was the platform secure?
Yes, it was built with end-to-end encryption and healthcare compliance standards.
Every project starts with a free 7–14 day Discovery Sprint - written scope delivered before any build commitment. No obligation to proceed.
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